“Take a look at our testimonials and reviews to see what our customers are saying”.
“EXCELLENT, EXCELLENT, EXCELLENT!!! When my furnace began making serious sounding noises, indicting to me an imminent failure, my architect recommended I contact Nichols & Phipps. He had enjoyed a long history of clients who used this company with consistent success. I am very happy that I took his advice! The Nichols & Phipps technician arrived promptly and was able to make the repair. He was highly knowledgeable and took the time to fully explain the problem to me. He did not try to sell me anything, but he did confirm my fear, that my 28 year old unit was barely hanging on. As a result of his exceptional customer service, honesty and knowledge, I requested and received a very fair quote and had my new unit installed that following day. The service technicians were quality individuals through and through and could not have been any nicer and respectful of me and my home. Once the work was complete, my old unit was removed and they swept and cleaned the inside floor and my back yard patio. When you are calling around looking for the best deal and weighing all aspects of choosing a HVAC company, I highly recommend you choose Nichols & Phipps for their exceptional customer service, honesty, integrity, and quality workmanship. You will be so happy you did!!!“
“The workers were very efficient and considerate of the surroundings. They did everything I requested. The work area was left very clean and neat.We couldn’t of asked for a better job. Thanks.”
“We were beyond pleased with our experience at Nichols & Phipps. Everyone was a professional, took care of problem, pleasant people to deal with – workers very courteous.
“I was very impressed with your company. Knowledgeable, courteous and polite employees. Installers were great! . I will definitely use you again!”
“We first had Nichols & Phipps come out to check our A/C and heating units, both of which I knew were in horrible shape. They gave us a clear assessment of our system and options for repair as well as replacement. They present us with a written estimate for replacing our entire system which included several different unit sizes and price ranges. We got two other competitors to come out and give us estimates, but of the three Nichols & Phipps was the one we felt best about and they gave us more options then the other two companies. They came out on the day scheduled on time and completed the work that day. They did have to come back to install an additional return and this was done in a timely manner. They were professional, and left the work area clean and neat. They were sharp and answered any questions I had. I would highly recommend them.”
“Thorough work and timely. All the gentlemen were courteous. I had a great experience with your company and have placed you first on my list to call for future A/C and heating services.”
“The work was wonderful. They gave me a price and time, and they came and stayed until the work was finished correctly; they worked for over 12 hours. They used good equipment. They were very mannerly, and I had no problems with them. They were a wonderful company to deal with. I checked with a couple of places, and their price was in line and very competitive; they were neither cheap nor expensive. They had Carrier equipment, which was what I wanted. I would rate them highly and would use them again in the future.”
Alex & Jen R.
“Raul and Steve were very polite, kind, considerate and they seemed to work well together- neat also. Thanks for the referral gift! “
“Excellent work by very competent technicians! Very professional and knowledgeable. 100% satisfied! Our system is working beautifully!! It’s quite as can be. Thank you so much!”
“I have a hybrid unit and it is really saving me money. In the winter time, the system switches to natural gas. I am very pleased with their work. Even after I paid them the full amount, they came and ran a main line to a particular room that wasn’t getting the air flow that I needed. They came back and didn’t charge me a dime. I have a 10-year warranty for parts and labor on my unit. They were one of the best contractors I’ve ever had an experience with. I referred them to my son as well. Thanks Chris & Fred”
“I think they did a great job. They helped with me on the price and I went through a lot of good estimates. They did the work well and they were able to help with the issues that I had. I had no issues with them at all.”
“They were very good. They showed up on time. They cleaned up after themselves. It went very well. It was a lot of work but only took three days. House was left very clean and you could hardly tell anyone had ever been there.”
Tom & Mary E..
“Nichols & Phipps put in 3 ac units in our house last fall. We recently sold our house. The home inspector for the buyers said “Your HVAC Contractor who did the air conditioning did a very good job.” Just wanted you to know. Thank you!”
Mark & Paula K..
I just wanted you to know how good my experiance with your company was. I initally contacted you because your tv ad was so well done and convincing as to the family-owned businesses, which are disappearing all to fast. The ad is really well done. Of course, the proof is in the testing and I am proud to say that you passed the test with flying colors! Brian is friendly, efficient and professional. I will recommend you to anyone who is searching for a trustworthy HVAC and Plumbing company. Thanks for being there and doing business in the old-fashioned way!”
Edward & Kim S.
Fairfax Station, Va
“Thank you for working us in today to fix the AC. Christian was very professional and got the AC working, no problem. A capacitor was replaced and the AC was fixed. He also took the time to check to make sure everything was working correctly too. In safe hands. Thanks again.”
Mark & Paula K..
We contracted to have two(2) Carrier Infinity heating/cooling units installed with your company. The man we dealt with, Brian was very professional and impressive in his dealings with us. The two installers, Christian and German impressed us with their professionalism and their personalities. They did a very good job and cleaned up so that you would not know we had two(2) systems removed and installed. We have dealt with various other HVAC companies and have been most impressed with your company thus far, thank you.”